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Search results for “reputation management”
What do guests actually say when they leave negative hotel reviews?
07/07/2016
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11:51:08 AM
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Recent sentiment analysis of around 5,000 one and two-star reviews for hotels in the US has given an illustration of some of the key issues that are cited in the feedback guests will share after a poor experience.
ITB China 2018: Relaunch of successful Buyers Program
09/27/2017
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10:56:11 AM
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Some 850 buyers will be invited to attend ITB China 2018 – Early Bird discount for exhibitors ends on October 30, 2017
Brand Karma & TrustYou partner to bring the best hotel reputation management
10/09/2015
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6:05:24 PM
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Brand Karma and TrustYou announced a strategic partnership, bringing together TrustYou’s powerful reputation management tools and Brand Karma’s digital innovation in virtual reality (VR).
Key takeaways from the concluded 2017 China Hotel Marketing Conference
06/13/2017
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10:41:12 AM
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The 2017 China Hotel Marketing Conference co-hosted by TravelDaily China and ChinaTravelNews focused on “Reshaping The Experience” has successfully concluded in Shanghai. Here’re some key takeaways from the event:
Key to being customer-centric: Count on cloud + data + API
03/07/2017
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8:57:27 AM
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A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
7 pillars of Shiji’s business transformation
02/16/2017
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5:14:10 PM
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Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
Shiji acquires majority stake in guest intelligence ReviewPro for EUR 26.36 million
01/16/2017
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6:23:22 PM
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Shiji, a Chinese hotel information company partially owned by Alibaba, acquired a 79.47% stake in Spain-based hotel review company ReviewPro for EUR 26.36 million.
Revinate raises $15 million in bid to push hotel reputation management
02/03/2015
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10:57:13 AM
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Revinate has secured what is probably the largest capital raise so far for a travel reputation management system – $15.34 million.
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